Last Updated: April 03, 2026
Welcome to FrostFix Repair! By accessing or using our services in Prayagraj and Kanpur, you agree to be bound by the following terms and conditions. Please read them carefully.
1. Services Provided
- Scope of Work: FrostFix Repair provides on-site repair, maintenance, and installation services for Air Conditioners (AC), Refrigerators, and Washing Machines.
- Service Areas: Our primary service locations are limited to the cities of Prayagraj and Kanpur, Uttar Pradesh.
- Expertise: All services are performed by our team of certified and experienced technicians.
2. Booking and Appointments
- Direct Booking: Appointments can be made through our website (frostfix.in), phone calls, or WhatsApp at +91 8004383361.
- Response Time: We aim to respond and reach your doorstep within 60 minutes for emergency calls during our operational hours (8 AM – 9 PM).
3. Pricing and Payments
- No Upfront Payment: We do not require any advance payment before the work begins.
- Service Charges: Customers agree to pay the service fee and the cost of any spare parts used upon the completion of the repair.
- Transparency: We believe in honest pricing with no hidden charges.
4. Spare Parts and Warranty
- Genuine Parts: We guarantee the use of 100% genuine and original spare parts for all repairs.
- Service Warranty: We provide a 90-day post-service warranty on our workmanship and the parts replaced.
- Warranty Claims: Any issues arising within the warranty period must be reported immediately to our official contact number.
5. Customer Responsibilities
- Accurate Information: Customers must provide the correct address and a functional contact number for our technicians.
- Site Access: Customers must ensure our team has safe access to the appliance and the premises for the duration of the repair.
6. Limitation of Liability
- FrostFix Repair is not liable for any pre-existing damage to appliances or for issues arising from third-party repairs performed before or after our visit.
7. Changes to Terms
- We reserve the right to modify these terms at any time. Any changes will be updated on this page immediately.
8. Contact Information
If you have any questions regarding these Terms, please contact us at:
- Phone: +91 8004383361
- Owner/Manager: Ashish/Rohit
- Service Hubs: Prayagraj & Kanpur